FAQ

 

How do I receive my product?

Once your sale is completed, you will have access on the web page to download your chosen file(s). Additionally, you should receive an email with a link to your purchase. 

As long as you don't immediately close your webpage after completing your sale, a link will appear there for you to download. 

What is ePUB format?

With several reader apps, like Hoopla or Overdrive, you can use ePUB format books. These apps are free to download and are also used by many libraries.

What is MOBI format?

MOBI is the format used by Kindle. If you have a Kindle device or the Kindle app on your phone, tablet, or desktop, you can use the MOBI format.

How do I send my MOBI file to my Kindle or Kindle App?

Please click this link for full instructions on how to do this. 

What is PDF format?

A PDF can be read by most phones, tablets, and computers, although on some devices you may need to download a reader like Adobe Acrobat Reader (free) or Adobe Acrobat Reader Pro (costs $). You can also use it with apps like GoodNotes.

How do I print my item if I purchased a printable item?

Printable items are delivered in PDF format. If you open them on your device, you can then send them to your home printer.

I cannot provide support on how your printer or printing app works because they are all different.

The instructions inside your printable will guide you in any special settings that need to be used.